Support
Email us: [email address, to be published]. We usually reply within one working day.
Changing where a code goes
Open the code in the app, tap Unlock to edit, change the destination and save. Every printed copy follows the new link on its next scan. Each code can change up to 20 times; the app shows how many are left, and you can request more there.
Scheduling a change
Open the code, tap Unlock to edit, then Schedule a change: choose the new destination and when it should switch. We check the new page when you schedule it and again when it switches, and you can cancel it any time before then.
Managing your subscription
In the app: account menu → Manage subscription, or on your iPhone: Settings → your name → Subscriptions. Restore a purchase on a new phone from the Pro screen → Restore Purchases.
If your subscription ends
Your account moves to the free plan:
- 3 codes stay free. They keep working and stay editable for as long as you have an account. You pick them in the app; until you do, they're your 3 most-scanned codes.
- Your other codes keep working for 6 months. They go to their last destination but are frozen: you can't change them, and their scan counts are hidden until you subscribe again. You can still retire them.
- Then they go inactive. Scans show a "QR code inactive" page. We email you 30 and 7 days before this happens, and the app shows a notice the whole time.
- Subscribe again any time and every code comes back straight away, with its scan counts. Codes are never deleted because a plan ended, and never given to anyone else.
Need more codes?
Each plan allows a number of live codes; Unlimited is fair use, up to 1,000 live codes, and the app tells you when you're getting close. For more, apply for the Business plan in the app: tap Apply for Business. It's for verified businesses, and we reply within 1 working day. Need more changes on one code? Tap Request more changes on its page, and we can raise the limit for your account.
Deleting your account
In the app: account menu → Delete account. This retires all your codes and can't be undone. It doesn't cancel an Apple subscription, so cancel that first in Settings.
Something looks unsafe?
Report a QR code or link. If you've lost money or shared a password, report it at cybercrime.gov.in or call the cyber fraud helpline 1930.
Complaints
Write to our Grievance Officer.